Computers in Libraries — My Notes from March 23

Computers in Libraries 2012 Conference

CIL 2012 Notes
March 23rd

Keynote:  Creating Inspiring Services, Michael Edison (Smithsonian)
“Come, let us go boldly into the present”,
Highly recommends:  Ted talk by Sir Ken Robinson —
Book — Wikinomics
Tim O’Reilly “What is web 2.0?” —

He stresses “the present”.  Many great things happening.  Pay attention to what is happening.

5 patterns used by successful organizations
1.) Extraterrestrial Space Auditor — be impartial.  Listen to what the organization says it does, and then look to see if it actually does that.
2.) Think expansively about platform.
3.) Edge to core — people on the edge are innovators (identify edge stuff).
4.) focus on mission — keep moving, focus on mission, use technology that helps the mission.
5.) Place the bet.

Marketing eBooks/Ereaders:  Four Libraries, Four Approaches — Howard County, Calvert, Harford County and CCPL.

Howard Public Library in Maryland started checking out Nooks.  Bought 60 to begin with. Had over 600 people in the queue to check one out, so bought 10 more.   The Nooks were given a library screen saver, protective screen and logo on case.
* bought other readers to play with
* held classes for patrons
* worked on using with OverDrive
* trained customers individually
* Apple and Barnes and Noble stores were sending customers to the library
* bought Kindles
* trained staff with e-readers
* 111 customers attended class on what e-readers to buy
* all branches began offering one-on-one classes

Harford County Maryland — diverse population; purchased e-readers for branches, used these to show how to download e-books, also had a dedicated PC that had adobe additions, etc.; his advice was to communicate often.

CCPL — Carroll County (Northern Maryland) — (received Grant) Checkout IPad in-house only for 2 hours; 30 IPads; 6 Kindles; 6 Sony Readers; 6 Nooks; Cabled all of them to tables. Created a “Tech Bar” where the devices were all locked down.  The two hour IPad check-out was not tethered.

Calvert Library (also received Grant) — 18 Kindles; 54 Nook Colors; loaded certain collections on each of them, e.g. Best Sellers, Teen Titles, Mysteries, etc.  Personalized the wallpaper and print logo on the bag. Circulating e-readers has made the local population see the library as a place to read e-books.  He suggested getting an Apple corporate account for IPads, so you can control what can go on with more than one IPad.

Future of e-books

Allison Griffin (Ingram Coutts); Ken Breen (EBSCO Host); Andromeda Yelton (Gluejar); Mike Shontz (OverDrive)
Andromeda — Startup asking authors to publish their ebooks on their site and then sell to libraries and others.

Library Values:
1.) privacy — e-books stored in cloud; require sign-on; tracking
2.) sharing — We value it. The DRM and licensing typical don’t allow sharing.
3.) preservation — have to put them on servers you own; must be able to shift with format changes
4.) access to information — content be available digitally, for whom?

* what about “wrong” technology
* e-readers not compatible
* what if patrons print disabled?
* the patrons of today, or tomorrow? You end up paying money to upkeep out dated stuff.

The future is tradeoffs of values. Hopefully we can be honest and articulate why we are trading off, and how.  Gluejar is trying to have a balanced approach.  No need to sign in to share because the works will have a creative common license.  You can keep files on your platform and make copies.  It’s all in Alpha right now, no content.

EBSCO — Claims will only charge publishers recommended retail price for e-books. No more fees.

Ingram Coutts — Coutts is the academic side of Ingram. They have e-book platform PDF and EPub.
* Libraries shifting from large collection to more like print model, i.e. one-at-a-time titles.
* Publishers are re-accessing whether to stock print books.
* some shutting down warehouse.  Last June, Cambridge housing all back titles at Ingram.
* print on demand is getting better
* publishers looking at lowering the cost of traditional print and entering e-market.
* publishers exploring new price models.
* very profound changes going on in publishing industries
* POD (purchase on demand) where patrons or libraries can purchase.

Mike Shontz (OverDrive) — we hear a lot of negative about e-books, however the future is bright and there is growing demand.
OverDrive has over 1,000 publishers.  Provides one place to access all these publishers.
They provide a gateway to e-books for library patrons.  Libraries even get proceeds if customers buy from their catalog.  They include a reader’s advisory service, e.g. “If you like this, then you’ll also like this.”

I asked the panel if vendors were looking at continuing delivery of MARC records, or records in some other format, to the libraries.  They all said that the demand seems to still be very strong.  OverDrive says that there are competitors to OCLC on the horizon, such as Sky River and TLC, and that MARC records should come down in price. They also said that they provide publisher records, not MARC records, for free.  I asked later about this, and he said to send him e-mail.  My hope is that we can somehow convert these to MARCXML and ingest them into our discovery tool.

E-book Issues and Challenges: Debrief

Chad — E-books are not new; people are just getting instant access to them now. Why can’t people give their e-books to the library? Print is declining, but libraries do so much more.  Why are vendors selling to libraries? He worries that libraries are renting, not owning e-books.

He praised Douglas County Library System on what they have done in setting up their own hosting system for e-Books, see:
Their servers are only hosting self-published and small press  books right now, the large publisher’s claim there is too much administrative overhead to sell the titles directly to a library.  However, there is a growing amount of self-published work.  I can see a setup like this as a GREAT answer to individual Universities for acting as a textbook publisher for their own faculty.
Small presses they have agreements with:

  • Colorado Independent Publishers Association (CIPA)
  • Gale/Cengage Learning
  • Lerner Digital
  • Marshall Cavendish
  • Independent Publishers Group (IPG)
  • ABDO Publishing Group
  • BookBrewer
  • Dzanc Books
  • Infobase Learning
  • Book View Café

Chad says that academics should push open access, especially with scholars (MIT Open Scholar: )

Ken Roberts:  argues that it is best to agreement between publishers and vendors.
Buff Hamilton:  K-12 Librarian says she couldn’t justify the cost of OverDrive, since it was really like a rental.  She may not have the funds next year, and no e-books to show for it.
Matt Barnes:  ebrary found that 81% of library patrons preferred e-books.  So the demand is there, but not enough products yet. Cost and ILL restrictions are a real problem for libraries.  eBrary is in talks with OCLC regarding possibility of providing ILL.
Erin Stand — owns company “Book Lamp”
, which breaks down e-text. Said last months “Tools to Change” for publisher last month showed that publishers were scared of what the ebook market is doing.  He said that some of this has gone down, but still very palpable.
He really loves to use the Kindle voice. Finds he can listen when he commutes, then read later.  (reads many, many more books).  Pretty amazed by digital publications.
His site works as a reader’s advisor and work with the book genome project:

The reason we don’t see as many back lists in e-book form is that publishers are scurrying to get rights to their back and middle list. As soon as they can get these, they put them up as e-books.

The Dataverse Network: — open source application for publishing, citing and discovering research data.


Computers in Libraries 2012 — My Notes from March 22

Computers in Libraries 2012 Conference

CIL 2012 Notes
March 22

Keynote:  Creating innovative libraries
Susan Hildreth, Director of Museum and Library Services (IMLS).  Created by Congress 15 years ago.  Competitive and State formula grant programs for libraries and museums.  Analyze trends, share best practices, provide policy advice and partner with other federal agencies.

Focusing now on grants for managing data and metadata.

Sparks!  Ignition Grants — grants that are easier to apply for than major grants.

She says that libraries play a huge role in lifetime learning.  Formal education is rather short in duration, but libraries’ educational influence lasts much longer.

Introduces idea of libraries providing space for DIY and “Makers”.  Repurpose lost shelf space for a “Makers” lab.

Also, libraries are important for early reading and summer reading programs.

IMLS and MacArthur Foundation partnered to fund grant for learning labs in libraries and museums.

People using library computers to find jobs.  Project Compass:  train libraries to help people find jobs — workforce development. Libraries need to work on digital education.

Report to the Nation:
Digging into Data: — to create an international infrastructure for scholarship.

Digital Public Library of America (DPLA):
* Broad public access to digital information
* future of library in a cloud
* responsive to changing modes of accessing information
* goes beyond collecting text in analog forms

Ebook Publishers and Libraries:  Win-win Solutions
Ken Roberts and Michael Ciccone Hamilton Public Library, Hamilton Ontario

Publishers trying out business models with Canadian 25 million people market.
“Canadian Urban Libraries Council” — 50 largest libraries of Canadian consortium (about 70% of population) worked with “Canadian Publishers’ Council”.  Publishers cautious about business model.  Worked with the Association of Canadian Publishers as well.

Hamilton County asked publishers what their average sale for mid and back list in the county was for the past three years.  They offered to pay Random House that amount of money for access to the mid, back list of eBooks.  Random House agreed.
This is a pilot program that will be reviewed after a year.  Patrons and libraries have the option to buy any of the titles, also, all licenses stay in Canada.

Ebrary: E-books Aren’t Print Books — Matt Barnes
Publishers fear prints sales will drop, e.g. they will only sale 8 out of 10 print books that they once sold.  Too much of this, and they will no longer be able to afford to sale print books.
Ebrary started with subscriptions.  Publishers weren’t excited about it, but would risk 3-5 year old titles (mostly academic).  They sold base collections; broad coverage; highly affordable; growing; backlist revenue for publishers.  Felt it was a win-win situation.
Business Models:
Perpetual Archive (PA) — libraries concerned about not owning titles.  Ensure library owns critical titles; ideal way to support advanced research; you select and purchase; many front lists; replicates print model.
PDA — cost effective way to expand access and support key programs; purchased based on usage; generous triggers; library set the parameters; expanded coverage for publishers.
Ebrary demonstrated that more content was exposed to patrons.
Short Term Loans (STL) — cost effective way to support programs without commitment. ILL replacement; new revenue stream for publishers; patrons pay for ILL. Ebrary is talking to OCLC about such a model.

All these new models were not around with print.  Room for new models.  Canadian convinced publishers that they were an alternative to Amazon.  Over 3,000,000 eyes on the library website.
Why are ebooks pricey? — running dual process (dual business) selling and producing both print and electronic books.  Same reason print books went up when electronic works came out.
Some publishers talking about producing new literary authors as epubs.

More and More:  When people access electronic content
Michael Porter — President of Library Renewal:
Sarah Houghton (blogger: )
Andy Woodworth — co-producer of “Ebook Users’ Bill of Rights”
Andy — Publisher’s don’t trust our patrons, e.g. look how patrons rip library CD’s.
Sarah — Vendors lie to us:  Overdrive has indoor courts.  How many of our libraries have indoor courts? They kept saying ###% markup was as bad as it would get.  Now they are up to 300%.  When will it end?  She also says vendors are lying when they say publishers are preventing the vendors from letting the libraries own the ebook titles.  According to talks with publishers, this isn’t true.
She also said that librarians lie to themselves:  everyone reads ebook (only 5-10% of library books); we read contracts and negotiate hard (we don’t); without ebooks libraries will die (we are much more than just ebooks).
Michael Porter — libraries take what society produces and equalizes it.  Problem:  10 years, most content will be e-content. Format evolution requires new infrastructure.  What if we start to realize that there are more libraries than there are Starbucks or McDonalds. We can come together and provide our own platform for e-content, under a non-profit (much like OCLC), e.g. Library Renewal.  They are seeking funding to build a new model. Need more libraries to join. They have talked to publishers, who say that if LR builds it, they will put their products on it.  They will make more money by by-passing vendors.

The Future of Publishing
Scott Wusinger (EBSCO) — has been adding rapidly to NetLibrary collection and is making it more diverse.   Including 1 user, 3 user, and unlimited user purchase models.  Also title by title or collections.
They are including PDA and subscriptions.  They now have one time purchase price with no more fees.  They say they are charging publishing list price.
Also working on much better library management tools.
Steve Abram (Gale) — ebook won’t look like a book.  Gale is trying to digitize non-fiction 19th Century documents from around the world. They have contracts with China and Brazil. These scans are allowing Gale to view documents by the chapter and paragraph level. He says .PDF is about to die because its hard to read on phone.  Thinks html5 is the future. Says Google slowing down on book conversion. He believes that they have enough data now to allow use of ads. For people looking at managing their own ebooks, he says keep in mind that Gale has to manage 40,000 author rights a year. — Reader Advisory for books (similar to Pandora for music).

Google Plus or Minus — Patrica Anderson, Joel Shields, Julie Strange and J. Shores.

Create circles for library, librarians, library committee, faculty liaisons, etc.
You can get launched “Pages” for institutions. Libraries have joined these.
* create a campaign for child resource.  create an account as a character in a story
* use as book guide
* use as a learning site
* use as a travel journal, e.g. for your book mobile.
* community events
* use for blogging

You can use Plus 1 to let your community recommend you.  Makes your library act like a trusted source for Google search (through “likes).
* use branding on G+ in header
* create a voting in a post (create comment bullets for voting then disable comments)
* Google Hangouts are becoming more popular.  Obama had one.
* Hangouts use for tutoring sessions, homework help, Michigan pushing for telecommuting, some people doing job interviews; outreach to bed ridden, book clubs, teaching sessions (she had taught origami in a hangout) and chamber music sessions.

See — shows hangouts going on.

Computers in Libraries 2012 — My notes from March 21

Computers in Libraries 2012 Conference

CIL 2012 Notes

March 21
Keynote:  Jeffrey Phillips “Relentless Innovation”

works for OVO, an innovation consulting firm who works with Fortune 500 clients.
His blog:   “Innovate on Purpose”

* Disappearing Trade Barriers — more competition, need for more innovation.
* Increasing Rate of Change — product/service lifecycles far shorter, attention spans decrease.
* Increasing Customer Expectations — expect and demand more as technologies improve.
* Increasing Access to Information — cost of computing power dropping, access to internet increasing, more information access means more people have more opportunities.
* Decreasing Cost of Entry — internet reduces marketing costs and increases awareness, anyone can sell to anyone else, costs and barriers disappear.

— Change is inevitable, “status quo” is untenable

70’s — balance between innovation and efficiency
80’s — Japanese imports and greater emphasis on quality
90’s — Motorola increased efficiency and brought the idea of operating lean, “Six Sigma”
Today — foreign competition/ outsourcing and redouble efficiency, outsource everything else
Now way over-balanced toward efficiency and middle managers ensure this.  They want things to run on auto-pilot.
However, what if all of the sudden square peg comes along and they can’t get it to fit in a round hole?  Suddenly, they don’t know what to do!
Innovation is unusual.  Doesn’t fit in “business as usual”.
Most companies are insane– doing the same thing over and over expecting different results.
What people do to get around this is slide work to the side, which is called “skunk work” or “hot house”.  However, these have a hard time surviving in BAU world.

** There is a Third Way — Don’t change the innovative idea, but change process, communication, compensation and culture.
— When people are evaluated for their normal BAU work, and not on their innovative work, then people will be forced to do BAU work.

Important!! Need middle management buy-in.  Also, stop training them on being efficient, and start innovation training
* reward should be stressed on innovation, not BAU
* more training in innovation

4 things to remember
1. create clear innovative goals
2. rebalance tools and skills.  innovate without losing efficiency
3. define and sustain an innovative process
4. rework culture, incentives and rewards.

The Changing Face of Content: Publisher and Information Pro Perspective
Andrea Kravetze (VP of UCD, Elsevier); Joe Murphy (Independent consultant and blogger “Library Future”)

Over 23 thousand science and tech journals; traditional scientific article is changing; semantic indexing — search and catalog data into categories. Increase in digital research.
* communicate — include digital data
* optimal reading experience
* right tools for diverse and discipline-specific
* usable tools
* provide tools for info overflow
* traditional reading
* collaborate– chat, etc.
* workflow
* linking
Future article:
* presentation, content and context
* readability, discoverability, extensibility
* navigation
* accessibility
3 basic design
1. readability — presentation
2. discoverability
3. extensibility — generic layout

shows 3 pane interface
left pane navigation and outline, middle pane .pdf of doc and right pane task-based with added values such as pictures and videos  (also in this pane one can bring in original,  updated data that can be manipulated, e.g. change crosshair and x/y axis.  Also a pane has a flowchart of the methods and protocols, which it MUCH easier than having to decipher this from the article itself, which is what has been down in the past.  Case studies can include author info and schedules for the author to be available for online chats.  Content — Author tags external data, they it in and use 3D visualization.

Joe Murphy “The Changing Face of Content”

Create your own custom magazine:
* Flipboard — apple app.  provides visual interface on subjects you create, and also social friends recommend (tied to your social services).
* Zite — Similar to Flipboard
* Editions by AOL

IAuthor — Self-publishing — — smart electronic textbooks
Cloud reading: — it is online service, like Spotify, but for e-books to read.
Self-Curator programs — Pinterest  collect pictures and share.
California middle school experiment — IPAD vs. print text.  The kids with IPADS were far more engaged than kids with print text, and scores were much higher.
Experiment — archive library found people in archives and created Facebook pages for them as if they were still alive.  It was very popular, but Facebook shut it down because it was against their use policy.  Still, great idea.
Marvel Comic creates Marvel Comic App: .

Getting Ready for the Semantic Web
Sharon Yang : systems librarian, rider univ.; Yan Yi Lee: systems librarian, Wagner College
Is Semantic Web our Future? Tim Berners Lee gave vision of future web — semantic web.
1.) machines understand data
2.) entity relationships (like RDA)
3.) A web of linked data vs. a web of linked documents.

Semantic web — machine plays a bigger role
Examples of websites that use “some” semantic web:

RDA uses many different words but only one identity. Idea of single identity– person, place, concept, etc. unique identification.
Uniform Resource Identifier (RDI) — example, “Shakespeare”
An entity is also called a resource.  Examples of URI from LCSH in SKOS
Structure Resource Description Framework (RDF) — Subject, Predicate, Object (e.g. person, age, 18)
RDF statements are sometimes called “triplets”
* Subject — entity (can be a URI)
* Predicate — property or attribute (can be URI)
* Object — property value (can be URI)

Shared Base Ontology and Common Vocabulary — share with many databases
Semantic Web Ontology,  e.g. Dublin Core
power of semantic web — power of inference — (Tom is a cat; cat is a mammal; Tom is a mammal)

Semantic Web Developments in Libraries
* RDA Vocabulary and OMR (JSC/CDMI/ALA)
Open Metadata Registry:
* MULDICat (IFLA) (Multilingual Dictionary ..)
* Authorities and Vocabularies (LC)
* Linked Data Research (OCLC)

RDA — Resource Description and Access
OMR — Open Metadata Registry (Funded by the National Science Digital Library)
Goals of Metadata Discovery (URI)
* Reuse
* Standardization
* Interoperability

RDA Vocabulary published in OMR 2011- 2012
DCMI/RDA Task Group working on JSC development of RDA and ALA

SKOS (Simple Knowledge Organization System) provides a standard way to represent knowledge organization systems using the Resource Description Framework (RDF). Encoding this information in RDF allows it to be passed between computer applications in an interoperable way.

Getting to know HTML 5 and CSS 3
Jason Clark from Montana State University.  His new book, Building Mobile Apps for Digital Libraries, is coming out in April.

Boing Boing is an example of a site that has  moved to HTML 5.
Creative of examples of using HTML 5:

Web was initially links to documents.  HTML 5 more about data.
* changes to specs
* JavaScript API’s
*additions to css specs

simplified Doctype <!DOCType html>
New tag attributes such as .aside/.mark/.article, etc.
<P attribute= text editable>
<dd itemprop = “title”>

Native Video
*Simple markup
*No plugin
*limited vid formats: .ogv, .mp4, .webm

Forms, field types — email, date, <inputtype = “URL”>
Java Script APIs
Geo Location:  W3C API/accurate/  supported in Firefox 3.6 and Safari 4
File and Drag and Drop API
History API (allows back button)
Rounded Elements — Creates rounded buttons
* No more background images
* Transparency
Switch style sheets based on users screen resolution
@Media Screen
@Font face — brings in fonts

HTML5 Resources

He showed demo with his test catalog (using HTML5) in which he “spoke” search terms into his phone.

Free and Cheap Tools and Apps

Nicole Engard:  “What I learned Today” blog
Here open source list:
Here book:  Library Mashups

She mentioned a few sources:  Firefox, LibreOffice, Ubuntu, Koha and Evergreen ILS.
* free survey software, hosted on your server, unlimited surveys, you own the data, printable surveys and surveys in multiple languages
Create newsletters, signs flyers and promotional material.
share tutorials, book discussions, library tours, interviews, etc. (screenshots and video).
software to manage public access library computers.   *** Excellent tool! **
Citation management software, generate bibliographies, store pdf
plugin for Firefox and also a stand-alone version.
Excellent guide that GSU has created:
login to multiple IM accounts — good for Ask a Librarian services.
Enterprise IM software.
Professional online exhibits and digital archive tool.
Keeps track of reference questions.  Provides involved stats.

Open Source OPAC’s: ; ; ;

Reserves Direct — software for Reserves — Subject Guides software — browser toolbar, instant access to library resources. — store apps on a usb drive, good way to use Firefox without having to use the Firefox loaded on the pc.  You can test software on the thumb drive first without having to load it on your computer. — One stop place for open source library software.
Louise and Christa gave a  quick presentation of even more open source. — allows you to have multiple IM accounts open.  Some libraries use this as an “ask a librarian” service. — allows you to create short animated movies.  Web based or desktop.  Has some free services, but can pay for some as well.

Skype:  Ohio university library has “Skype a Librarian”.  Also libraries have Skype sessions with authors, especially children authors.

QR Codes:  California library scan QR Codes to download free audiobooks. — Not only for blogging, but libraries can create library web pages with these.  Example: .
Other examples: